FREQUENTLY ASKED QUESTIONS
GigCentral & Brand Questions
No. GigCentral is an independent brand and is not officially affiliated with or endorsed by any rideshare or delivery platform.
GigCentral was created to provide professional tools, visibility systems, and gear designed specifically for the modern gig economy workforce.
Unlike generic accessory stores, GigCentral focuses specifically on products built for:
- rideshare drivers
- delivery drivers
- shoppers
- couriers
- independent gig workers
Every product is designed around real-world gig work needs.
Orders & shipping
Most orders are processed within 1–3 business days. Shipping times may vary depending on your location and the products ordered.
Yes. Once your order ships, you’ll receive tracking information by email so you can monitor your delivery status.
Currently, we primarily ship within the United States. International shipping availability may vary depending on the product and destination.
If your order has not yet entered production or shipping, we may be able to modify or cancel it. Contact us as soon as possible after placing your order.
Returns & Refunds
Because many products are made-to-order or customized, some items may not qualify for returns unless they arrive damaged or defective.
Please review our return policy for full details.
If your order arrives damaged, contact us within 7 days of delivery with photos of the issue and your order information.
Contact & Support
You can contact us through our Contact page or by emailing our support team directly.
Yes. You can also reach out through our official social media channels for general questions and updates.
Products
ShiftKit™ is GigCentral’s product ecosystem designed specifically for gig workers, rideshare drivers, delivery drivers, shoppers, and independent contractors.
The collection includes:
- dash lights
- driver apparel
- delivery bags
- ID badges
- decals
- visibility kits
- and more.
Yes. Every product is designed around real gig work environments and workflows including rideshare, food delivery, grocery shopping, and courier work.
Dash ID Lights help passengers and customers identify your vehicle more easily during pickups and deliveries, especially at night or in crowded areas.
They are designed to improve:
- visibility
- recognition
- professionalism
- pickup efficiency
Laws regarding vehicle accessories vary by state and local jurisdiction. Customers are responsible for ensuring proper use according to their local laws and regulations.
No. GigCentral products are independent accessories and are not issued, endorsed, or officially affiliated with Uber, Lyft, DoorDash, Instacart, Shipt, or other gig platforms.
Apparel & Sizing
Most apparel items use standard unisex sizing unless otherwise stated on the product page.
We recommend reviewing the sizing chart before ordering.
This varies by product. Product descriptions will specify whether the design uses:
- screen printing
- DTG printing
- embroidery
- vinyl application
- or other methods.
Customization
Yes. Some products allow customization such as:
- driver names
- QR codes
- contact information
- custom text
- platform branding styles
Customization availability will be listed on the product page.
Yes. We may offer custom bulk orders for teams, fleets, events, or business use. Contact us for more information.
We’re here to help.
Whether you’re building your first ShiftKit™ setup or upgrading your current gear, GigCentral is committed to helping gig workers stay visible, organized, and ready for every shift.
